Reliance Industries Limited (RIL) is India's largest private sector company, with a consolidated turnover of INR 330,180 crore ($50.9 billion), cash profit of INR 42,800 crore ($6.6 billion), and net profit of INR 29,901 crore ($4.6 billion) for the year ended March 31, 2017.
Our vision has pushed us to achieve global leadership in many of our businesses - including our position as the largest polyester yarn and fibre producer in the world. In 2004, we became the first private sector company from India to feature in Fortune's Global 500 list of 'World's Largest Corporations' - currently ranking 203rd in terms of revenues, and 110th in terms of profits in the world. Today, Reliance stands 106th in the 'Forbes Global 2000' rankings for 2017 - the top-most among Indian companies.
RIL ranks 10th in LinkedIn's 2017 list of 'Top Companies Where India Wants to Work Now'.
a) Consolidate, finalize and monitor the Sales Plan and Actuals for the Territory : Monthly and Annual.
b) Generate orders on a daily basis by following up with customers and channel partners.
c) Monitor actual customer off take vs. plan (Sales Plan, MOU, and Annual Budget).
d) Take corrective measures in case of deviation from plan.
c) Regularly communicate to customers and channel partners on production schedules, material availability position from various manufacturing sites, and change in our prices, MOU Schemes and signing.
d) Feedback to customers on dispatches, order status and stock transfer movement to regional depots.
e) Movement plan by grade/site to depots and periodically monitor Physical Stock, Stock in transit and STOs to avoid stock outs, and monitor ageing and disposal of stocks.
f) Customer coverage :
i) Plan: Category wise / frequency,
ii) Physical Visits followed by on-line submission of visit reports in CRM module,
iii) Track exceptions in RPOC and ensure closure of the same within the stipulated norms,
iv) Periodically update customer profiles,
g) Collection of samples both finished products and raw material aimed at enhancing service levels to customer.
h) New customers - Handholding, master creation, grade selection, DCA tie-up, technical knowhow, etc.
i) Complaints # Acknowledge & provide feedback / escalate & resolve the issue.
j) Prepare annual expense budget for the assigned territory.
k) Liaison with local Associations and authorities.
l) Provide leads to other Reliance Group businesses.
a) Provide inputs for NSR improvements and Pricing through constant interaction with customers and channel partners.
b) Maximize grades with higher NSR in the assigned geographical Territory.
a) Assist in conducting CRMs, Seminars, Workshops, Exhibitions, etc. aimed at generating additional business.
b) Provide regular inputs to HO BD Team for arranging approvals, spec-ins, etc.
c) Track capacity additions and investment by customers and update.
a) Regular interaction with trade channels, customers on open market prices and trends, international offers and provide periodic inputs to PHs and RM.
b) Keep a track of co-producers business operations, product availability and commercial policies and trade terms and periodically update.
a) Keep track of over dues/outstanding of customers and follow up for payments.
b) Regular follow up for collection of statutory documents like C Forms, Authenticated Excise Invoices, Letters confirming discharge of Service Tax liabilities, Documents for grouping of companies as per policy, ARE Forms, etc.
c) Generate commercial proposal for case pertaining MOU Defaults, QD cases, etc.